100% Satisfaction Guarantee Policy

Customer satisfaction is our priority! If you are not COMPLETELY SATISFIED, simply return your purchase within 365 days of the shipping date.

Any shoes can be exchanged for a smaller or larger size (subject to availability). If you need to return the shoes for exchange or refund please follow these simple steps:

1. Go to My Profile (log-in required)

2. Click on "View Details" of the order in question

3. Click on "Change or Return" link nex to the product title to request an RMA

4. Fill out the return/exchange form and wait for the email with instructions (24-48 hours) 

5. RMA email will include all necessary instructions on how to return the merchandise

When returning your order, make sure to include your contact information and the RMA# with your return.

All returned items must be received in the original box, unworn with no signs of abuse, in order for us to issue you a refund or exchange.